Shweta Mandwale
Shweta Mandwale

✦ Strategic Designer · NID

✳ Hello, I’m Shweta.

A little bit of everything that makes me, me:
Strategic Designer
Service Designer
Curious About People's Stories
Chasing Sunsets 🌅
Baking at 11 PM 🍰
Dancing to Good Playlists 💃
Following F1 Drama 🏎️
Moodboard
Designer
Desk
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01 / ABOUT

Connecting stories to strategy.

Strategic in Intent.
Human in Focus.
Systemic in Vision.

I'm a strategic designer with ✦ 4 years of experience and a background in user-centred design and Strategic Design Management at ❖ NID. Curious about people 👀 and what drives their choices, I love asking questions, exploring different perspectives, and finding opportunities in the connections between them.

I work across ⬡ strategies, services, systems, and experiences, connecting people's stories 💡 to business decisions. I enjoy collaborating with teams, taking ideas from strategic direction ↗ execution through to the details that bring them to life.

I help businesses build things people choose, use, and stay with.

Currently interning in Product Strategy at ideaForge
✦ ✦ ✦ ✦ ✦ ✦ ✦ ✦ ✦ ✦ ✦ ✦ ✦ ✦ ✦ ✦
01 / 06

Behavioral Design

Redesigning Safety Compliance in India's Leisure Go-Karting Through Behavioural Design. Demonstrating how strategic nudges make safety instinctive rather than enforced.

Behavioral Design Human-Centered Research Safety Intervention

Play at What
Cost?

✳

High-thrill recreational safety system & behavioural nudge architecture.

Play at What Cost
Safety Compliance Instinctive Nudges
behance.net/play-at-what-cost ↗
+3
Behavioral Safety Intervention — Field research, journey mapping & physical-digital nudge system.
02 / 06

Civic Service Design

A neighbourhood-based service platform fostering everyday support, trust, and hyper-local civic connection across urban communities.

Civic Engagement Service Design Community Systems

ProxiMate
Network

✳

Co-designing resilient neighbourhood support & civic trust systems.

ProxiMate
Service Blueprint Hyper-Local Trust
behance.net/proximate ↗
+2
Community Service System — Multi-touchpoint service design & stakeholder ecosystem.
03 / 06

Enterprise SaaS

Systematic and transparent travel and expense management system designed for seamless employee reimbursement and workflow automation.

Enterprise SaaS Finance & Travel Workflow Automation

Finance
Tracker

✳

Enterprise travel & expense reimbursement workflow architecture.

Finance Tracker
Enterprise SaaS 40% Faster Approvals
behance.net/finance-tracker ↗
+4
Enterprise Workflow Automation — End-to-end SaaS architecture & role-based approvals.
04 / 06

Healthcare UX

Connected healthcare experience and strategic intervention designed to empower patients and streamline diagnostic care delivery.

Healthcare UX Design Strategy Patient Journey

URiki Care
System

✳

Human-centric diagnostic & connected patient care experience.

URiki
Connected Health Patient Empowerment
behance.net/uriki ↗
+2
Healthcare UX Strategy — Bridging clinical accuracy with empathetic patient touchpoints.
05 / 06

Digital Health App

Simplifying medication adherence and post-hospital care routines through intuitive reminders and family care loops.

App Design Healthcare Interaction Design

Fortis
Medication

✳

Care continuity & patient medication adherence ecosystem.

Fortis Medication
Care Continuity Daily Adherence Loop
behance.net/fortis ↗
+2
Mobile Health Product — Designing stress-free recovery and medication tracking.
06 / 06

Immersive Experience

Enhancing restaurant discovery and waiting experience through spatial VR previews and interactive ambiance exploration.

Immersive Exp. UX Design Spatial UI

Restaurant
VR

✳

Interactive spatial dining & waiting experience reimagined.

Restaurant VR
Spatial UX Immersive Waiting
behance.net/restaurant-vr ↗
+2
Immersive Spatial Design — Turning restaurant waiting time into interactive engagement.
✦ Capabilities

Skills

Design Strategy Product Design Service Design User Research Behavioral Design Value Creation User Journey Mapping Information Architecture Design Thinking
✦ Career Path

Experience

Product Strategy Intern
ideaForge
2025 — Present
Senior Consultant - UX Designer
Neudesic, an IBM Company
2022 — 2024
Solution Designer
LearningMate Solutions
2020 — 2022
Student Researcher
Remember Now • Harvard T.H. Chan School of Public Health
2020 — 2021
Design Intern
TATA TRUSTS
2019 — 2019
✦ Impact

Industry Exposure

01

Led end-to-end design of Enterprise SaaS products securing IBM and Microsoft endorsements for enterprise deployment.

02

Led RFP initiatives that secured new enterprise client engagements and drove business growth.

03

40% improvement in task completion through strategic workflow redesign.

04

Translated organizational challenges into design interventions via research, and cross-functional workshops (IT/HR/Exec) ensuring adoption and change management success.

05

Built Design Systems for enterprise consistency and accelerated development velocity.

✦ Academic Background

Education

Master of Design in Strategic Design Management
National Institute of Design, Gandhinagar
2024 — Present
Bachelor of Design in Humanising Technology
NMIMS School of Design, Mumbai
2017 — 2021
"I craft solutions by deeply understanding the people, systems, and contexts involved. Their journeys - spanning products, services, and experiences - uncover insights that shape unified and impactful outcomes."